Tuesday, 5 March 2013

GIS and cartography in UK academia


The International Benchmarking Review of UK Human Geography provides some interesting reading for those of us in the geo-industry. Having spent most of my career in UK academia (Northampton University and Kingston University) I find very little of the report surprising and, particularly the way in which they review GIS and cartographic provision with alarm.  Some of us have been saying it for years. I urge anyone interested in the role of Universities in developing the next generation of geospatial professionals to read the document. It makes some pertinent observations. I have a view, based on my experience, that I can add to the document to put some flesh on the bones of why GIS and cartography is in such a parlous state in UK Universities.  These are by no means universal and there are a few really excellent Universities and courses that buck the general trend but here goes...

Poor academic salaries, particularly for junior staff starting out is a real disincentive. Universities want to pay peanuts for novice staff on non-permanent contracts. They get high teaching loads and poor support for their research and are often let go after only a year or two. There are very few young academics in this area. Kingston upon Thames  is an expensive place to live. Senior management routinely offered starting salaries at the lowest possible level that were unable to meet even the basic costs of rental accommodation. Appointing experienced staff on higher salaries was rarely an option because staff turnover was normally seen as a way of trimming the salary budget. Inexperienced staff, of course, add to the burden of senior colleagues due to the constant rotation of mentoring of new staff...it takes time!

The culture of academia has become so bureaucratically driven that incessant form filling, reviewing, approval and validation became the daily norm. This was largely to feed internal processes and acted as a means to feed some form of quality control....usually merely a paper exercise.  Young academics do not want to enter this sort of profession, driven by pointless  administration where they are treated poorly.  High turnover of young staff is inevitable. Low turnover of older staff in comfy slippers is rare.

Low student numbers applying to geospatial courses are a fact. Despite the clear demand for geospatial professionals it’s a battle to persuade school pupils that there is a career in geospatial. Geography is still a marginal subject at school level if truth be told; school teachers rarely have GIS/cartography (web, server etc) skills themselves, or resources. Couple this with the perceived simplicity of commercial products (maps on phones), it’s often hard for young people and parents to see it as a career. The map is complete right? Therefore a very small number actively seek a geospatial degree. They tend to play it safe and go for the traditional geography degree...or something with the word ‘environmental’ in the title.

Geospatial focussed degree programmes are rare (and dwindling). GIS is usually done as part of geography degrees and squeezed. There isn’t enough space to fit everything and skills/methods type courses are often the first to be marginalised. Kingston have gone down this route but are simply the latest in a line of respected degree courses to have closed or cut back this provision.

It’s expensive to resource a geospatial degree programme with dedicated hardware, software and ancillary equipment. For only a few students, the cost is often deemed too much. Yes there are ways around many of the costs but not enough to avoid the inevitable. There was an art to fund equipment purchases for our GIS programmes at Kingston...we did well; but to the annoyance of many.

The number of academic staff who have left geo-academia and sought a career outside is proof positive of the state of the problem. Salaries are much better outside academia and the huge bureaucratic and administrative burden that you shed is reason enough to make the switch. The report doesn’t make enough of the quality of life aspect. It needs to understand why people want to be academics and why, after experiencing its demands for a number of years, many leave if they can. People leave for simple reasons - they get fed up of the daily battles and the inability to do their job properly.

There are simply too many geography degree programmes. It dilutes provision and there are not enough students to go round. Students tend to actively avoid the technical aspects of geography; they always have and it’s doubtful this will change any time soon.

Pace of progress in the geospatial industry is not commensurate with academic timescales. From proposal to first intake is often several years for new courses to be approved. By then, change has already made validated proposals outdated. Changing course content once approved can also take a couple of years due to internal University validation procedures. Additionally, by the time a student graduates, their first year is probably already outdated.  We worked around the system at Kingston and managed most of our changes under the radar. It was a necessary approach if we were to remain relevant and at the cutting edge.

It is now impossible for academics to keep up with the pace of change. Notwithstanding structural barriers, there simply is not enough time to update practicals and lectures every year to reflect the state of play in the industry. There’s plenty of free materials available to use such as courseware, online lecture notes and practicals etc but use of this is all too often seen as a short cut and frowned upon...particularly as students are charged for their course. There needs to be much greater openness to the idea that it’s simply not necessary for every course and every lecturer to develop materials from scratch and update them year on year.

Students get disenfranchised when they perceive their lecturers are more interested in their research career and are largely anonymous. They rapidly lose respect and it becomes clear to them that they are being fed dated material by people who seem disinterested. Of course this is a perennial problem since academics live or die by the quality of their publication record. It’s an unreasonable expectation. It’s inevitable that those who concentrate on that aspect of their job do not have the time to meet competing demands elsewhere.

Employers of geospatial graduates often do not appreciate what they are seeking themselves and GIS degrees are often seen as inferior.  Entry salaries are low and promotional opportunities are scarce. Graduate geospatial jobs are often filled by those who have gone on to gain an MSc qualification. The job market is extremely competitive. In short, it is often not someone with an idea of what a geospatial graduate is or what they can offer that is actively recruiting...they throw around terms without really understanding.

Geography as a discipline tends to ignore the very real demand for graduates who have a skill set that combines an understanding of geography with that of a computer scientist. Pushing buttons is not adequate. Being able to code and understand computer science is a vital cog in the armoury of the skilled geospatial graduate. Attracting students to this sort of mix brings with it its own challenges of course. And there are also precious few courses that truly mix the disciplines because geography and computer science are normally delivered from different Faculty silos meaning resource models struggle to support inter-Faculty course provision.

I have long said that the US is 10 years ahead of the UK in believing in and investing in geospatial education. The simple test is this...ask someone on the street in the UK what GIS is and they will likely not have a clue. Ask someone in the US and they likely will.  GIS permeates education and awareness is strong in the US. This is reflected in the fact that nearly a quarter of all geographically related job adverts in the US are GIS related compared to 2% in the UK. Quite simply, the mindset in UK academia has been to marginalise GIS and that approach is now strikingly apparent.

It’s quite possible that the thematic splicing of geography into sub disciplines is no longer relevant. Certainly, infusing GIS across the curriculum and genuinely using it as a coordinating framework would better integrate it. This isn’t to say that it shouldn’t receive detailed treatment in its own right but there needs to be a better approach than simply offering a single methods option. My experience of this is that it doesn’t work. It needs embedding across the curriculum.

Even when you demonstrate innovation and world-leading research and teaching it’s sometimes impossible to convince people of the value. At Kingston we did both but while we had considerable external respect (high research profiles, good graduate employment figures, awards, invited keynotes, strong links with the geocommunity etc) the GIS courses internally were regarded as intellectually subservient to all other geo-provision; and a financial sump. We worked magic to navigate the internal barriers and maintain our international position but ultimately you can only do that for so long.

For me, page 26 is very telling reading. Look at which Universities responded to the review and which didn’t.  My old stomping ground is strikingly absent..as are most of the so-called newer universities.  If you cannot encourage an institution that purports to have valued GIS for the best part of 25 years and act as a focal point then you probably have all you need to know about the battle that lies ahead to get institutions to value GIS and cartography which the report is screaming for.

Monday, 4 March 2013

Troll kalla mik

"They call me a troll." Actually, that's not true...not everyone. In fact, hardly anyone... It's an odd term that's become associated with the notion that someone disrupts a conversation in social media by posting off-topic. Except that this blog is on-topic. Exploring how a map or a mapping technique might be improved is constructive criticism.  Occasionally an example causes consternation it's true; but what is social media if not a place to share opinions? I could do it anonymously but prefer not to hide. If you're offended by opinion then it doesn't mean you are right.

Here's a funny thing though...if someone has such a profound objection to your ideas how would they know what you're talking about in order to comment on? That's right...they choose to read it! I guess I should be flattered.

(cartoon by FiztheAncient)

Friday, 1 March 2013

What colo(u)r is your Crayola?

I'm bored of the "my CartoDB is better than your ArcThing; my MapBox is better than your d3; my map is better than your map..." ad nauseam debate.

There. I said it. It's just plain boring. Boring boring boring.

I'm old enough to have learnt much of my digital cartography through coding, using GIMMS. Then MacPaint, Freehand, CorelDraw, PC Arc/Info 3.4D, MapInfo (yes, I coded using MapBasic) ArcView 3.0, AML, Avenue, Illustrator, Arc/Info...ArcGIS et al., ArcIMS, QGIS, Processing. I've also had the privilege of teaching all of these at one point or another to successive waves of students all of whom grew up getting to grips with the tech of the moment. Now there are some other terrific new ways of doing your cartography with MapBox, TileMill, CartodB, d3 etc. But whether you use proprietary or open, GUI or code, in-browser or desktop...WHO CARES? Horses for courses.

Where is the value in having a debate about which is better? What you choose to use is driven by many factors. Your background might point you down a certain route (geography degree, computer science degree?). Your employment might mean you are more likely to use one approach over another. You might just like doing your map-making in a particular way. In truth, none of the above are perfect. They are all good at doing some things and poor at others. Yes, there's overlap and yes, there are aspects than none do particularly well. People seem to wear their preference like some sort of badge to the exclusion of all other possibilities. My job requires me to use one approach. Outside of that...I use all sorts of approaches.

I do feel strongly, though, that this whole nonsense is missing a more fundamental point. I've heard many claim that democratization of mapping is a win-win; that more mapping means more maps means more geo means more...more, more more... Is "more" a good thing in its own right though? I'm all for more "opportunity" but I am also for more "quality" and more maps in absolute terms does not necessarily equate to more quality. I entirely agree that if there is more opportunity then there is certainly the potential for more great maps but is that what we're seeing? I'm unconvinced. I think the time it once took to make a map is being bypassed and for many people this is simply a short-cut to make the map. But the process has been truncated so profoundly that a lot of the thought about the map is now lost. That used to be time spent thinking about how to represent your data; what choices were important for your map etc. This is often referred to as an "academic" approach to making a map. Nope...it's just about taking the time to think through your map before foisting it on the masses.

I'm not for one moment suggesting that democratization has been bad for cartography...it forces it to constantly adapt and change and there have been some absolutely spectacular examples of quality over the past few years.  The point here, though, is about balance and about quality vs. quantity. You'll likely find that the examples of quality cartography we can point to have been made by people who have taken their time. Thought about the map coupled with a mastery of their chosen tech and a smidgen of innovation or originality is the golden ticket. Long may that continue, whatever colo(u)r of Crayola you choose to make your map with. Geo-silos and map-monopolies have long gone but rather than perpetuating the belief that they live on through endless sniping, I'd prefer to see the debate move on to explore how we can encourage a greater proportion of map-makers to make great maps. It's not just about taking them to the water...it's about showing them how to drink it without spilling it all over the carpet.

Wednesday, 20 February 2013

Nottingham and back via LA, Vegas, NY, London


This is a blog about maps except this blog entry has nothing to do with maps. It's about a football match and my attempts to get to it from my home in Redlands, California to my home town, Nottingham, England.


When Nottingham Forest announced the return of Billy Davies as manager a couple of weeks ago I couldn’t resist returning to the UK for a flying visit to see his first game back in charge of my team.  Crazy? Quite possibly…but it's only a hop across the pond from LA to London. It's a route I regularly fly and I enjoy travel so to me, the distance isn't really a problem. What I didn’t envisage was the farcical journey that would unfold.

I left LAX on time at 20.40 on BA268 on Thursday 14th February along with a flight ‘chock full of celebs’ according to the lady at check-in. The match at the City Ground in Nottingham was due to kick-off at 3pm Saturday and I therefore had about 34hrs (taking account of the 8hr time difference) to get to my destination. Easy.

About an hour into the flight, just after the drinks service had been round and as I was settling in to watch the latest Batman film the announcement “could a senior member of the cabin crew please come to the flight deck immediately” was made. This was closely followed by a sharp turn…odd given it’s pretty much a straight line route between LA and London. Then the Captain announced that the flight was having to return to LA for “operational reasons” and we were not to be alarmed at the sight of all the fuel being dumped from the wings in preparation. Fifteen minutes later the Captain again “unfortunately things have moved on rather a lot and we can no longer land at LA because of fog. The only available runways are too short for us to land as we’re too heavy…so we’re headed to Las Vegas”. About 45 minutes later we landed in Vegas safely to be met by flashing lights on every kind of emergency vehicle imaginable. We made it to the gate and there was no mass evacuation. The captain explained that fumes had been engulfing the flight deck and the flight crew were in danger of being overcome. Given the circumstances they did a remarkable job of getting us all down safely and without panic (thank you!!!). We were advised to disembark the aircraft and make our way to baggage reclaim to get our bags then proceed to the ticket counter to arrange re-booking. The flight to London was over. Alternative arrangements would be made. It was now midnight, 31hrs to kick-off and I was in Sin City for the night!

Bags took a while to appear. Information in the terminal was scarce with the PA system repeating the advice to go to the ticket counter along with the “good news” that they would be providing hotel accommodation for the night. After waiting at the empty ticket counter for nearly an hour we were told there were no staff to deal with re-booking; that we should return to the airport at 2pm the following day and that the most likely outcome would be that we might get a seat on the BA flight from Vegas to London that evening. That flight did not arrive into the UK until 3pm Saturday. Kick-off…too late. It was clear that there was no way I was going to get any local help to make alternative arrangements so I was going to have to do this myself.

I called the British Airways 24hr help line to be met by a recorded message “the office is currently closed, please call back during business hours”. Hmm. I then called UK customer relations and thus ensued a tortuous conversation. After explaining the situation the BA representative had to verify that I was telling the truth he proceeded to begin to try and help. I had already looked up possible routes to get me to London which included getting to either Dallas or New York early on the Friday morning to meet a connecting flight. Great, he found seats on the flights and we were almost there when I hit a wall…he was informed that he could not re-book me because the flight was still showing as ‘active’ and in any event, it was up to the ground staff in Vegas to do all the re-booking. I explained the local situation and that I could not wait over 12 hours for a ticket counter to open. No luck. So I was effectively stranded in Vegas with no way of getting to London in time to get to the match. I asked him to cancel and refund my flight. Again…no luck; it couldn't be refunded because it had been partially completed. Completed? It's odd how nowhere in my booking was mention made of 'via Las Vegas for a short stay' so completed is an odd turn of phrase. We were going round in circles. It was infuriating and really quite a ridiculous situation that customer relations could not help me at all. My only choice was to just re-book myself onto new flights with fresh tickets but given there was no ticket counter that was going to have to be online…I needed to get to the hotel and get tickets sorted as I was sure there were others on the flight who were also savvy enough to be working this out themselves.

The transport from the airport to the hotel comprised a small shuttle bus and a stretch limousine. Really? This was all that they could muster to get an entire Boeing 747 full of people and their luggage to the hotel. After queuing for 90 minutes I got a shuttle..and I learnt that the celebs were Ryan Seacrest and Julianne Hough though presumably they had already fled the scene as they were nowhere to be seen. I felt sorry for a couple who had, that day driven from Vegas to LA to catch the flight and now found themselves back in Vegas. I can drive from my house to Vegas in 3hrs so i too had taken quite a long time to get, effectively, nowhere. I kept in mind though that we were safe. The pilots had done a remarkable job and to be honest I'd much rather be safe on the ground than the alternative.

At the hotel…another hour wait in line for one of only two desk clerks to check everyone in. We were invited to use the casino facilities, enjoy our stay blah blah yackity schmackity. C’mon…it was now 3am and most just wanted a bed despite the casino being in full swing! I got to my room and fired up the laptop, found flights and hit the ‘submit’ button to pay. I was going to have to deal with getting a refund on the previous ticket another time. And then…”there was an error with your booking. your tickets may have been booked but you are advised to call customer relations to confirm”. Argh! I waited a few minutes to see if the email confirmation came through but no…so another call to customer relations. No, the booking hadn’t been made so I had to go through it all again. Tickets finally booked, I called the front desk to arrange a 6am alarm call as I was on the 8:20am flight to New York JFK. To bed…for an hour.

I crawled through the casino at just before 6am where the only other people awake had clearly been there all night desperately trying to win back their earlier losses. There is no sadder sight than a Vegas casino at that time of the morning. At the airport I got checked-in and I was flying American Airlines via New York. My bag was checked all the way to London so I headed to the gate for a strong cup of coffee and some indistinguishable breakfast roll that consisted of an alleged egg product, a pork product and a slice of orange plastic (they call it American cheese round these parts) stuck between an anemic bread type item…all lovingly microwaved. Flight to New York went well and I landed at 16:20 local time with some great views over Manhattan as we came in to land...this wasn't really one of them but hey...



With 2hrs to kill in the lounge, where dinner consisted of a bowl of pretzels and two pints of beer, the JFK-LHR portion of the route was due to leave at 18:15. We are now 16 hrs to kick-off but landing at 06:20 in London still gives me ample time to get to the ground.



We board the plane and sit on the tarmac….and sit. Eventually the Captain “ladies and gentlemen you’ve probably noticed we haven’t pushed back yet. It appears that catering haven’t loaded on all of the food for the flight so we have to wait a while”. Some time later “the catering still hasn’t arrived and we don’t know when it will. Ok…c’mon…it’s a flight less than 6hrs do we really need to wait for a pile of inedible sandwiches to be delivered? After about 90 minutes “you’ll be pleased to know the catering has now arrived and we’re just waiting for the last few connecting bags to be loaded then we’ll get underway”. What? We were due to take off 90 minutes ago and they’ve just found some bags…hmm. The bags came and we pushed back and the engines were started…then stopped. “Ladies and gentlemen, unfortunately one of our engines has developed a hydraulic problem. It’s nothing to worry about but we do need to get engineering to take a look”. Ok, now I’m getting frustrated. The possibility of a final, journey ending cancellation is now looming….but no…one final reprieve; the engine is repaired and after 3 ½ hrs sat on the tarmac at JFK we take off.  Our revised landing time in London is 10:00am…5hrs before kick-off. The journey was smooth, we landed and I was swift through border control (benefits of the IRIS retina scan paying off nicely).  Just had to collect my bag and I’d be looking good for getting to the match…except my bag never arrived.

It was 10.30am (4 1/2 hours to kick off) before I got to speak with someone at the American Airlines desk to discuss my absent luggage. “oh…, that's odd. your bag is in New York Sir but don’t worry, it’ll be on tomorrow’s flight and we’ll get it out to you as soon as we can”. Peachy!!! I am going to be in the UK less than 48hrs and now have no luggage. I have the clothes I am wearing and...it's been a long journey thus far! What’s more, I have an itinerary that has me travelling between Nottingham, Lincolnshire, Northampton and then back to London so where do I get my bag sent? Can I be assured it’ll actually turn up? If I don’t collect it I lose it because it cannot be couriered back to the US and in any case, I have a few items I want to leave with various people (my nieces belated Christmas presents for starters!)  It was an awkward set of circumstances for sure…and I opted to provide a forwarding address for my bag by phone later once I’d decided on where best to send it. I got the phone number and it was now 11am…I needed to get to the rental car place asap, bag or no bag. This is England. I was cold. My coat was in my lost bag (lesson learnt!).

I got to the rental car place to find a lack of rental cars and because I was a day late my original rental had long since been reallocated. But wait…they had ONE car left…I’d take anything. I got a Fiat 500. A bloody Fiat 500!!! But now I had to wait for it to be cleaned. Argh…I don’t need it clean, I just need it to work and take me to Nottingham!


I got in the car at 11:15am. I had 3 ¾ hrs to make it to the ground and 130 miles to cover.  It's a 2hr journey on a good day but this journey involves the M25 and M1. Notorious for delays, stationary traffic and roadworks. I had a flyer though and can confirm the Fiat 500 1.2l can get up to quite a speed when it wants to; though avoiding Lithuanian and Romanian lorries on British roads is still a challenge.

I arrived in Nottingham, parked the car and strolled to the ground at 1.30pm. I grabbed a bite to eat; tried desperately to avoid people asking me what the hell I was doing standing around in the freezing cold in a short-sleeved shirt; wandered round the club shop to warm up and met my brother at 2pm (thanks for the coat Colin!) and my friend at 2.30pm (thanks for the ticket Phil!). We entered the ground and bam…there was Billy Davies strolling around in the hallway as we made our way through to our seats. I was too tired to have the presence of mind for a photo opportunity but we exchanged glances and I felt he somehow saw the combination of pain and sheer relief that I’d made it to see his first game back. I’d made it. Two broken planes, lost luggage and hardly any sleep but after 33hrs of travel I had made it with an hour to spare. I was back at the City Ground...a place I have always returned to ever since I was 8 years old following my local team (I lived 2 miles away as a child), managed by the incomparable Brian Clough and Peter Taylor and having the fortune to see my team during the European Glory days. Today is different. The team is being rebuilt. New owners. A succession of managers but I returned to see Billy Davies take on the managerial reigns for the second time. He has unfinished business after being sacked some 18 months previously. He has arguably been the clubs most successful and certainly most engaging manager since Clough. He is back. I was back to see him kick-off his second spell in charge.



After the game I tried to contact American Airlines several times by phone but no-one picked up. It was looking like my bag might not find its way. Early Sunday morning I tweeted @AmericanAir and their response was first rate…they got my details and sorted it all out. My bag had landed at Heathrow and would be delivered to the address I gave them by mid-afternoon. I set about the various visits I’d agreed to make and yes, my bag turned up.  I collected it, drove to London and found myself in T5 early on Monday morning reflecting on what had happened and hoping I’d have a smoother return journey. Just one more thing to do…find the BA Customer Relations desk and try and figure out a way to get the abandoned flights refunded.  As the home of British Airways I’d have hoped this would be simple but no…there is no customer relations desk. Amazed, I got to the lounge and vented my anger through twitter. In the space of 48hrs I’d experienced a calamitous journey with both British Airways and American Airlines: mechanical problems, re-routed flights; lost bags. The big difference is that I received superb customer service from American Airlines. The pilot had apologized for their “abysmal performance” in New York. The cabin crew had apologized for the “embarrassing” circumstances and they had swiftly rectified the lost baggage issue and compensated me with 100GBP. Yes, s*it happens but it’s how people and organisations respond that makes the difference.  As for British Airways…their customer service leaves a lot to be desired. I settled into my seat on board to write the majority of this blog and to finish watching the Batman film. I did both.

If I hadn’t taken control and sorted out the Vegas debacle I would never have got to the game. British Airways were singularly useless at dealing with the issue. I landed in LA to read a tweet from them asking me to ring their Customer Relations department to discuss further. I did. I got a recorded message saying “we are currently receiving a high call volume, please call back later” and then they cut the line. Am I surprised they have a high call volume? Not really. I’ll call them again…but they are digging themselves further into a deep hole. The return flight wasn't without irony...after the biggest arse of an outward journey imaginable....Piers Morgan was on the same flight on my return ;-) 

And what of the match? Well it was a good game. The crowd were terrific. The result mattered little (it finished in a 1:1 draw). It was just great to see Billy Davies back in the Forest dugout. It was terrific to meet up with an old school friend and I will be back to watch the mighty reds again. Did the journey dampen my spirits? Yes. It broke me…but I still made it....and I'll do it again. Los Angeles, Las Vegas, New York, London and Nottingham...thanks for the smile Billy...it made the effort of getting to the match worth it. I was back home by the time Forest took the field against Huddersfield on Tuesday. Back to listening to the match through the interweb. It's never quite the same but it's what exiled fans have to do to keep in touch with their team. Football: "it's a funny old game".